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TransferLink
Booking & dispatch software for taxi and private hire companies

Offered. Claimed.
Done.

One system for taxi firms, private hire operators, and solo drivers alike — every job offered instantly, claimed in seconds.

Whatever you call yourselves — taxi firm, private hire company, minicab operator, or a single driver-owner — if you take bookings and dispatch jobs, this is built for you.

Get started with TransferLink

Tell us a bit about your operation and we'll set your account up.

Built running real jobs in Merseyside — available to taxi & private hire businesses UK-wide
Time for an upgrade

Your customers deserve better than a 2015 booking form.

Ditch the clunky "fill in your details and we'll call you back" box. Give customers an instant price and a booking experience they'll actually enjoy — they'll notice the difference immediately.

✕

Your old website form

An old-style basic booking enquiry form
  • No instant price — customer waits for a call back
  • Looks dated on mobile, where most bookings happen
  • No live tracking once the job's booked
  • Every job still needs manually assigning to a driver
→
✓

TransferLink booking

The real TransferLink booking form
  • Instant price the moment pickup & drop-off are entered
  • Built mobile-first — looks sharp on any phone
  • Customer gets a live tracking link automatically
  • Offer a job to all your drivers in one tap — first to claim gets it
  • Use it solo as a simple booking form, or add drivers whenever you're ready
What it actually looks like

Two screens, one system

What your customer sees after booking, and what your driver sees when a job comes in.

The customer's tracking page

Sent automatically after booking — no app to download. Shows their driver, vehicle, fare and live status, and lets them message the driver, edit (up to 48 hours before travel) or cancel without calling you.

A customer's live booking tracking page, showing driver details, status and fare

The driver's job list

  • Every address is tappable — opens straight into Google Maps or Waze, no copy-pasting
  • Passenger contact details appear once the driver accepts the job
  • The exact amount to collect is shown clearly, with how it's being paid
  • Live flight status and delay tracking for airport pickups, checked automatically
  • A simple step-by-step tracker: driving to pickup, arrived, driving to destination, complete
The driver's job detail screen, including live flight delay tracking
One platform, three logins

Built around who's actually using it

Whether you're a taxi firm, a private hire company, or a solo driver-owner, TransferLink gives each of them exactly what they need — nothing borrowed from someone else's screen.

From booking to job done

How a job moves through the system

The same four steps, whether the booking came from your own site, a hotel partner, or a walk-in over the phone.

Step 1

Booking comes in

From your own booking page, a partner's dashboard, or entered by hand — every job lands in the same place.

Step 2

Offered to your drivers

Offer it with one tap and every active driver sees it on their board at the same moment. No phone calls, no group chat, no favourites.

Step 3

First to claim, gets it

One tap locks the job to that driver and pulls it off everyone else's board immediately.

Step 4

Tracked to drop-off

The customer gets a live tracking link, you get status updates, and payout is worked out automatically.

No hidden requirements

What you get from day one — and what's optional

Everything below works the moment you sign up. Nothing on the right is required to take your first booking.

Included, no setup

Runs from day one

  • Full booking system live immediately — no technical setup or waiting on integrations
  • Customers can pay by cash, card to the driver or bank transfer straight away — connect your own Stripe account to take card payments online
  • Automatic booking confirmations, reminders and cancellation emails — plus alerts to you and your drivers if a job is cancelled
  • Live tracking link sent to every customer automatically
  • Flight tracking for airport pickups — arrival delays checked automatically
  • Toll and bridge pricing worked out from the actual route driven
  • A driver job board — offer a job to everyone and the first driver to claim it gets it
  • Built-in service-area protection so bookings stay within your operating area
Optional, connect any time

Add later if you want them

  • Your own Stripe account — have card payments go straight into your own bank
  • Your own email sending — confirmations sent from your own company address
  • Your own SMS number — text updates sent from your own number
  • Your own Google Maps billing — only relevant at higher volumes
None of these are required to take bookings. Connect them whenever it suits you — or not at all.
🚗

Running solo? That works too.

No drivers on your books yet? Use it as a simple booking form — customers book online, you get notified, and you handle the job yourself. Add drivers whenever you're ready to scale up.

Built differently

What makes TransferLink different

Built from running a real fleet, not repurposed taxi-meter software.

Real-time driver claiming

Offer a job to every driver at once with one tap — first to claim gets it, with no phoning round a list. Prefer to stay in control? Assign it to a specific driver yourself.

Route-aware toll pricing

Bridge and tunnel charges are applied based on the actual route driven, not a straight-line distance guess.

No lock-in on payments or email

Operators aren't forced through a shared account forever — connect your own Stripe or email whenever you want full control.

School run scheduling

Recurring routes, per-child tracking, and locked drivers — built in, not bolted on.

Multi-vehicle by design

Built specifically for private hire fleets with mixed vehicle types.

Works with zero setup

Everything marked as included runs the day you sign up — nothing is gated behind a support call or onboarding fee.

AI Chat Widget Add-on, £9.99/mo

An AI assistant built from your own business details answers customer questions on your own website automatically — coverage area, how booking works, your policies. You add it to your website with a short code snippet.

Simple, flat pricing

One monthly price. No commission, ever.

TransferLink doesn't take a cut of any fare or charge per driver. You pay one flat monthly price and keep 100% of what you earn, however many bookings come through.

14-day free trial. No card required to start. No setup fees. If you take card payments through your own Stripe account, Stripe's processing fees apply.
Optional add-on — any plan

AI Chat Widget

Answers customer questions on your own website automatically — coverage area, how booking works, your policies — built from your own business details, not a generic script.

£9.99/month
Add to my plan
What happens when you add it
  1. We switch it on for your account once you've added it to your plan.
  2. You set it up in your admin panel. Open Finish setup → AI chat widget. We pre-fill what we can from your fleet and fare setup; you add your coverage area, policies and contact details.
  3. You get a short code snippet as soon as you save.
  4. You add that snippet to your own website. The chat bubble then appears on your site and starts answering your customers' questions.
It needs adding to your own website. The chat only appears on the site where you paste the code — it isn't added to your TransferLink booking page automatically. In WordPress it's a “Custom HTML” block, and most other website builders have a similar option. If someone else looks after your website, just send them the snippet.

It never quotes a price — it points customers to your booking form for an exact quote — and you can change what it knows about your business at any time.

Built running a real fleet

Not a concept — this runs live jobs today

TransferLink started as the booking system for a working Merseyside private hire operator, and grew into a platform other operators can run their own fleet on.

<60s
To offer a new job to every free driver
1st
Driver to claim gets it — no dispatcher picking favourites
Live
Tracking link sent to every customer automatically
See it running your own jobs

Start your free trial

No card required. Tell us a bit about your operation and we'll set your account up directly — your fleet size, your area, your booking sources.

What to expect

Send this and we'll set your account up directly — no card, no call needed. Once you're signed in, the Help section covers everything else.

  • → Free trial, no card required
  • → Account set up with your fleet size and area
  • → See the job board from a driver's phone
  • → Find answers anytime in Help, once signed in

Need a hand?

Questions about pricing, setup, or switching over — happy to help.

✉️ [email protected]